FAQ – Frequently Asked Questions

🔋 Battery Life & Charging

What is the battery life of rechargeable fans?

Depending on the model, battery life ranges from 4 to 12 hours. For example, our Foldable Portable Fan with a 3000 mAh battery offers up to 8 hours of use at low speed.

How do I charge my fan?

All our rechargeable fans charge via USB cable (included). You can plug them into a computer, a USB outlet, or an external battery.

📦 Delivery

What are the delivery times?

Delivery is generally within 5 to 10 working days in mainland France.

Is delivery free?

Yes, delivery is free for orders over a certain amount. Please consult our delivery page for details.

🔄 Returns & Warranty

Can I return a product if I'm not satisfied?

Yes, you have 14 days after receipt to return your item in its original packaging.

Are my fans guaranteed?

Yes, all our products come with a 2-year warranty in accordance with European legislation.

⚙️ Usage

Are my fans silent?

Yes, most of our models are designed for quiet operation, ideal for the office or at night.

Can I use my portable fan outdoors?

Absolutely! Our portable and camping fans are perfect for outdoor use (beach, hiking, festivals...).

Does the misting fan require special water?

No, tap water is sufficient. However, we recommend using filtered water to prolong the life of the device.